Returns Policy
- Contact us to arrange for any returns.
- CORE RETURNS MUST BE RETURNED IN ORIGINAL BOX
- A copy of the invoice will need to be included with the return.
- There is a 15% restocking fee charged against all returned parts.
- Parts must be in resalable condition and in the original packaging.
- We cannot take back used parts.
- We cannot take back installed or tried parts.
- Electrical parts are not returnable.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- Return request need to be within 15 days of receipt.
- Customer is responsible for the return shipping.
- Address- Lexus OE parts
1000 Interstate Pkwy Akron, Oh 44312
Customer must return item within 30 days of receipt
- Shipping is not considered a refundable item as there is still a cost to ship your order.
- If a package is refused upon arrival, your refund will be deducted from the shipping fee of the package back to us.
Cancellation Policy
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.